Chabuq — Ordering and Service Terms

Updated: 24 October 2026.

Service and contact

Chabuq provides online ordering from participating stores and restaurants and available delivery services in enabled areas. Availability depends on the address, provider and opening hours. Contact: support@chabuq.com, Kabul, Afghanistan.

Before ordering

Provide accurate contact and delivery details. Check the store, items, quantities, address, displayed fees, total and payment method before submitting. Follow the order status in your account. Keep your password and verification codes private and do not use the service for fraud, unlawful goods or misuse.

Prices, payment and delivery

The checkout shows the amount and available payment methods. If you choose cash on delivery, pay the amount due on delivery. Delivery charges depend on the selected service and address. Delivery times are estimates and can change with preparation, traffic or availability. Check product information and raise allergies or special requirements with the store before ordering.

Cancellation and order problems

Use the available order controls or contact support with your order number to request a change or cancellation. Whether it is possible depends on preparation, dispatch and the order status; a request is not a cancellation confirmation. Report missing, incorrect or damaged items and payment problems to support. Any payment adjustment or refund is reviewed for the particular order and payment received. A cancelled status alone does not confirm a refund.

Account and information

Deleting the app does not cancel an order or remove your account. Account and associated-data requests are explained in the Privacy Policy and at https://web.chabuq.com/account-deletion. These terms do not remove rights that cannot be excluded under applicable law.